Refund policy

  • Eleven 11 perfumes takes almost care in ensuring all individual
    product units are of the highest quality. Since the products are meant
    for personal use, returning perfumes and other goods is not a viable
    policy.

    Refund And Returns Policy Instructions below:

    Purchases must be returned from the original shipping country.
    Returns will be accepted only if there is a manufacturing defect with
    the product or a mismatch of the product.
    Items returned must be in their unused original condition with all
    Eleven 11  Perfumes item tags attached and any related sampling pieces
    and booklets included.
    Incomplete, damaged, or altered returns or anything we at Eleven 11
    Perfumes reasonably believe has been used will not be accepted and
    will therefore be sent back to the customer.
    Return charges are not applicable if you meet the above conditions.

    ITEMS ON SALE CANNOT BE REFUNDED AND WILL NOT ACCEPT ANY REFUNDS

    Return Policy

    Free returns within 02 days, please make sure the items are in
    undamaged condition.

    Up to 30-Day Guarantee

    Terms and Conditions will apply