Terms of service

This website is operated by Eleven11 Perfumes. Throughout the site, the terms “we”, “us” and “our” refer to Eleven11 Perfumes. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

2. Products and Services (Perfumes)

  • We have made every effort to display as accurately as possible the colors and images of our products (perfume bottles and packaging). We cannot guarantee that your computer monitor's or phone's display of any color will be accurate.

  • We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

3. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

 

4. Shipping and Delivery

  • Orders are processed and shipped within the UAE and internationally based on available coverage.

  • Delivery times are subject to third-party shipping carriers. While we are not responsible for delays beyond our control, we will do our best to assist you in tracking your order.

5. Third-Party Links

Our Service may include materials from third parties (such as Shopify or payment gateways). We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

6. User Comments and Feedback

If you send us perfume reviews or feedback, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute in any medium any comments that you forward to us.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Contact Information

Questions about the Terms of Service should be sent to us at: